Legal & Compliance

Privacy Policy

Effective date: April 7, 2026

1. Information We Collect

We collect account details, profile information, authentication metadata, and usage data required to operate and improve Narrivex.

2. API Logs and Analytics Tracking

We maintain API logs (request metadata, error logs, and latency traces) and product analytics to monitor reliability, detect abuse, and improve service quality.

3. How We Use Information

Data is used for core functionality, fraud prevention, account security, compliance obligations, and customer support.

4. Third-Party Services

We use trusted third-party service providers (such as hosting, authentication, and monitoring providers). These vendors process data only as needed to deliver services on our behalf.

5. Data Sharing and Retention

We do not sell personal data. We retain data only as long as required for service delivery, legal compliance, dispute handling, and security operations.

6. India DPDP Act 2023

Where applicable, we process personal data in line with India's Digital Personal Data Protection Act, 2023, including lawful processing, purpose limitation, and rights handling.

7. GDPR Compliance

For users in the EEA and UK, we align processing practices with GDPR principles, including lawful basis, minimization, data subject rights, and cross-border safeguards.

8. Your Rights and Contact

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or export of your personal data by contacting info@navviex.tech.

Review our Terms & Conditions for service terms.